Connecting You To the Right Place
Need Help with TRICARE?
Experiencing problems or have questions about your TRICARE coverage? Let us be your guide. Whether you need to ask a question, report an issue, file a complaint, or find out the right person to speak to, we have you covered.
My Military Health
We’re changing how you get care and how we deliver it, making it more focused on you. Soon, you’ll enjoy a simpler healthcare experience – with more opportunities for on-demand virtual care.
Learn about MHS GENESIS
The MHS GENESIS Patient Portal is a secure website that gives you 24/7 access to your medical and dental records. Book appointments, renew or refill your prescriptions, communicate with your healthcare team and more!
Beneficiary News
It’s time to get ‘Tick Smart’ about Lyme disease
May is Lyme Disease Awareness Month. Spring is one of the most important times of year to become “tick smart” by learning about the risks ticks pose and how to avoid tick bites.
Bone stress injury risk reduction optimizes force readiness
Scientists now have a better understanding of some factors that may increase the risk of service members’ developing a BSI.
Unlock your health: need help with your TRICARE benefit?
A beneficiary counseling and assistance coordinator can help
If you've already reached out to your contractor and still need help, a BCAC is your next step.
Measles Cases on the Rise in the U.S.: Recognize the Symptoms and Protect Your Family
As of April 10, there have been 712 confirmed cases in 2025, according to the Centers for Disease Control and Prevention.
Contact Our Hotlines
MHS Nurse Advice Line
Call the MHS Nurse Advice Line for help 24 hours a day, seven days a week, 800-874-2273 (TRICARE), select option 1.
Suicide & Crisis Lifeline
You can call or text 988 or chat 988lifeline.org for yourself or if you're worried about a loved one who may need crisis support.
DOD Safe Helpline
The DOD Safe Helpline is secure, confidential, and anonymous. Get crisis support service if you’ve been affected by sexual assault.