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Federal Holiday Updates

With the federal holiday approaching, visit your military hospital or clinic’s webpage for updates about changes to hours of operation or appointment availability between Dec. 24 and Dec. 28. If you have a non-urgent medical appointment scheduled, expect to receive a call to possibly reschedule your appointment.

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MHS GENESIS Features

The MHS GENESIS Patient Portal gives you a direct view and 24/7 access into your current medical and dental health records. You can:

  • View and download your health data.
  • Book or cancel appointments.
  • Request prescription refills and renewals.
  • View clinical notes and certain laboratory and test results.
  • Exchange secure messages with your health care team.
  • Complete a pre-visit questionnaire.
  • Look up health information related to your health concerns, results, and prescriptions.
Login to MHS GENESIS


24/7 Access with MHS GENESIS

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Sign In/Register
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Refill & Track Prescriptions
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View Your Health Records
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Message Your Care Team 
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Book or Change Appointments
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Need help with MHS GENESIS?

Call the Global Service Center 24/7 at 800-600-9332 (DSN 312-421-3000).

  • Get country-specific support:
    • Belgium: 0800-72115
    • Germany: 0800-1011129
    • Greece: 00800-12-5629
    • Guam: 866-637-8725
    • Italy: 800-782407
    • Japan: 00531-1-20743
    • Korea: 00798-14-800-5242
    • Netherlands: 0800-0228847
    • Panama: 001-800-151-1005
    • Portugal: 800-8-12305
    • Turkey: 0-800-151-1005
    • United Kingdom: 08-005871786
    • Spain: 900-951895
Need help with MHS GENESIS?
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