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Lapse in Federal Appropriations

The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status. Visit www.dha.mil/shutdown for more information. 

MHS GENESIS Features

The MHS GENESIS Patient Portal gives you a direct view and 24/7 access into your current medical and dental health records. You can:

  • View and download your health data.
  • Book or cancel appointments.
  • Request prescription refills and renewals.
  • View clinical notes and certain laboratory and test results.
  • Exchange secure messages with your healthcare team.
  • Complete a pre-visit questionnaire.
  • Look up health information related to your health concerns, results, and prescriptions.


Need help with MHS GENESIS?

Call the Global Service Center 24/7 at 800-600-9332 (DSN 312-838-3000).

  • Get country-specific support:
    • Belgium: 0800-72115
    • Germany: 0800-1011129
    • Greece: 00800-12-5629
    • Guam: 866-637-8725
    • Italy: 800-782407
    • Japan: 00531-1-20743
    • Korea: 00798-14-800-5242
    • Netherlands: 0800-0228847
    • Panama: 001-800-151-1005
    • Portugal: 800-8-12305
    • Turkey: 0-800-151-1005
    • United Kingdom: 08-005871786
    • Spain: 900-951895
Need help with MHS GENESIS?
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