DHA Staff Spotlights

Training Program Manager, Clinical Quality Management Education and Training for Medical Affairs in Fort Bragg, North Carolina

DEPENDABILITY: Amber ensures CQM Education and Training programs are successful, developing training scripts, acting as a moderator and instructor, and testing alternative training methods. Her work ensures the CQM team and participants both have a positive experience.

Foresight Specialist for the Strategic Integration Group in Falls Church, Virginia

DEPENDABILITY: Antoinette epitomizes dependability. She delivers high-quality products and does the right thing even when no one is watching. She often goes above and beyond to develop invaluable partnerships across the agency and is a trusted team member. Her dedication and professionalism are remarkable.

Behavioral Health Department Chief at Lyster Army Health Clinic in Fort Rucker, Alabama

HUMILITY: LTC Keller is always available to solve problems. He constantly works to boost morale and help the behavioral health team work together to support the patients.

Support Services Specialist Command Suite Executive Assistant at Carl R. Darnall Army Medical Center in Fort Hood, Texas

DEPENDABILITY: Daisy exudes professionalism and kindness while delivering exceptional customer service. She’s always ready to complete a task, is passionate about learning new things, and always get the job done. Her pleasant attitude makes the workplace environment enjoyable and helps the team feel unified.

Navy Element Human Resources Functional Specialist for Defense Health Agency Chief of Staff in San Antonio, Texas

AGILITY: When it comes to customer service, Jackie is the best. She engages DHA Headquarters Navy staff world-wide in support of their service pay and personnel entitlements, and her commitment and superior professional knowledge have resolved numerous complex entitlement matters. Her effectiveness is routinely shown in customers sharing gratitude for her support. Jackie is a rockstar, setting an example for the team as a model of professionalism.

Senior Enlisted Leader for the Air Force Element Medical Department of Defense in Falls Church, Virginia

DEPENDABILITY: Villescas consistently exceeds expectations. Her unwavering commitment to excellence is evident in her meticulous work and dedication to ensuring her teammates receive the recognition they deserve. She seamlessly stepped into the role of Acting First Sergeant for the Air Force Element Medical Department of Defense, proving her adaptability and leadership capabilities. A truly exceptional supervisor, Villescas fosters a supportive environment where team members feel heard and empowered to grow.

Patient Advocacy Program Manager for the Defense Health Agency Patient Experience Branch in San Antonio, Texas

DEPENDABILITY: Kenyatta prioritizes veterans’ needs, collaborating with multiple agencies to ensure comprehensive care. She consistently communicates updates and answers questions from family members, providing stability during critical times. By proactively seeking out resources and information, she ensures nothing falls through the cracks and veterans receive the support they need. Her unwavering commitment and consistent follow-through make her a trusted point of contact for families and the agency.

Supply Technician Item Manager at William Beaumont Army Medical Center in Fort Bliss, Texas

DEPENDABILITY: Lyle is a highly dependable supply technician who pursues excellence in his role. His dedication has been crucial to the team's achievements, including completing 100% inventories and major stock changes. He regularly works with vendors to proactively manage supply chain needs, ensuring providers and patients consistently have access to necessary materials. He shows his commitment to WBAMC and his team by proactively training colleagues when needed. His reliability and approachability make him a go-to employee for tackling a high-volume workload and he contributes significantly as an inventory manager.

Dental Assistant with the 628th Medical Group in Joint Base Charleston, South Carolina

DEPENDABILITY: Woodrum is a Ready Reliable Care hero. He demonstrates professionalism, consistency, and exceptional sensitivity to operations, regularly earning positive feedback for his patient-centered approach. His actions reflect a deep respect for people, ensuring every patient feels valued and cared for. Woodrum sets the standard for excellence within the dental clinic and strengthens the team’s mission of trusted dental care.

Occupational Therapist at Landstuhl Regional Medical Center in Landstuhl, Germany

AGILITY: Adam is an expert in his field, investing and developing the providers around him. He mentors providers across the Defense Health Agency and impacts the coordination and delivery of excellent of care for U.S. European Command, U.S. Africa Command, and U.S. Central Command.

Facilities Support Chief at Ramstein Air Base in Germany 

DEPENDABILITY: DeSonnaville oversaw military construction, operations, and maintenance projects in Ramstein Air Base in Germany, delivering U.S. federal and medical accreditation-compliant tri-service projects.

Medical Technician in the General Surgery, Wound, and Ostomy Clinic at Brooke Army Medical Center in Fort Sam Houston, Texas 

DEPENDABILITY: Brawley dedicated 64 monthly hours to the safe and efficient relocation of critically ill patients. This demanding role required meticulous attention to detail, strict adherence to safety protocols, and the ability to respond rapidly and effectively to safeguard patient well-being. Her commitment to this critical task emphasizes her dependability to perform her duties even in unpredictable circumstances.

Patient Safety Manager at 56th Medical Group in Luke Air Force Base, Arizona 

DEPENDABILITY: Chyrus is passionate about supporting and educating staff, improving processes, and developing a culture of safety that supports patients. By partnering with 17 flights, he identified and trained 16 safety liaisons, cutting investigation reporting time from 42 days to15 days. His dedication led to a 40% increase in feedback on safety programs, and a successful “near miss” campaign to improve reporting accuracy that consistently reaches more than 400 staff in 22 work centers.

Health Facilities Architect with the Defense Health Agency Facilities Enterprise in San Antonio, Texas 

AGILITY: Liu led planning efforts for the renovation of the Department of Defense's sole genetics research lab at Keesler Air Force Base. Her strategic insight led to the optimization of space and workflow, expanding the lab's genetics mission by 3,000 square feet to incorporate RNA testing capabilities.

Deputy Program Manager for the Medical Logistics IT Program Management Office in Fort Detrick, Maryland 

DEPENDABILITY: O’Neil oversees the Medical Logistics IT Program Management Office, a multi-million-dollar program and diverse team across a global medical enterprise. He directed cybersecurity activities across 249 systems and 1,289 servers, thwarting more than 300,000 vulnerabilities to protect critical medical infrastructure from emerging threats.

Patient Safety Manager at Evans Army Community Hospital in Fort Carson, Colorado 

DEPENDABILITY: Steve helps drive innovation at Evans Army Community Hospital. He leveled communications and improved transparency by developing a dashboard for the daily safety brief and patient safety reports. Steve is dedicated to improving safety and his motto, “working at the speed of safe,” has become a mantra for the hospital.

Nurse Consultant Referral Management and Forensic Health Examiner at Bayne-Jones Army Community Hospital in Fort Polk, Louisiana

DEPENDABILITY: Cynthia has dedicated more than 1,600 on-call hours to assist with referrals, messages, and medication refills. She is cross trained in labor, delivery, recovery, and post-partum, as well as the emergency room department, and is also one of three installation sexual assault forensic examiners.

Clinical Systems Instructor at Alexander T. Augusta Military Medical Center in Fort Belvoir, Virginia 

DEPENDABILITY: Grace is our go-to for challenging questions and often helps our team navigate MHS GENESIS and SharePoint. She’s always available to troubleshoot issues, demonstrating a willingness to learn when she doesn’t know the answer. She’s considerate and thoughtful with our team, as well as medical providers and other staff who need support. 

Dental Technician at the 23rd Medical Group in Moody Air Force Base, Georgia 

DEPENDABILITY: Heather ensured deployment readiness, strengthening DHA operations by training and expediting certification of technicians, accelerating capabilities by 75%. She also spearheaded inventory reconciliation and medical record transfers, streamlining operations across 76 military hospitals and clinics. 

Patient Advocate Assistant at Evans Army Community Hospital in Fort Carson, Colorado 

DEPENDABILITY: Jessica's work ethic and compassion are matchless. She always goes the extra mile to help our beneficiaries with billing issues. The people she helps are always thankful.

Branch Chief, Acquisitions Management for the Program Executive Office for Medical Systems and Defense Health Agency Chief Information Officer in San Antonio, Texas 

DEPENDABILITY: Lizete provides a sense of stability, reliability, and trust, ensuring DHA can consistently acquire the goods and services it needs to fulfill its mission. She’s a trustworthy leader who can be counted on to deliver results. Even in challenging circumstances, her dependability contributes directly to DHA's ability to provide high-quality healthcare to service members, veterans, and their families.

Musculoskeletal Health Specialist (Research) at Womack Army Medical Center in Fort Bragg, North Carolina 

DEPENDABILITY: Dr. Roach’s research on chronic ankle instability significantly advances extremity trauma care within the Military Health System. She consistently demonstrates exceptional leadership in the Extremity Trauma & Amputation Center of Excellence, stepping up to lead multiple studies to ensure the team exceeds mission requirements and provides critical, real-time support to operational units. Her willingness to go above and beyond, proactively taking on additional responsibilities without compromising the quality of her work or the team's mission, ensures warfighters receive the highest quality care.

Assistant General Counsel in the Defense Health Agency Office of the General Counsel in Fort Belvoir, Virginia 

AGILITY: Pamela helped organize a Global Ethics Day at Alexander T. Augusta Military Medical Center and developed a period of instruction and research poster on the intersection of legal and ethics matters in healthcare settings.